Testimonials

Hi,

I am replying on behalf of my wife. About 4pm today, we received our goods ordered the day before. The order is perfectly packaged, and all present. We worried about the lateness of our order not getting here on time for our daughters' birthday, but we needn't have worried. I am amazed with the speed of your operation. Thank you ever so much for such excellent and prompt service. There is no doubt we'll use your company again in the future, and we would certainly recommend you to all our friends.

Deepest regards,

Mark Beal

More of a Thank You than an enquiry. Having had several correspondence to and from Ben, I would like to thank you for the items purchased. My parents were delighted with the decorations which helped celebrate their Golden Anniversary. Many guests commented on them. Thank you again. Trudy Davies

Thank you so very much, it’s along time since I have received just wonderful customer service.

Think my sister will love the decorations for her birthday party.

Thank you so much again

Regards

Colette Phillips

Thankyou so much for all your help, that sounds perfect!

I really appreciate how good your service has been and will ensure I spread the word to my family and friends.

Thank you again!

Lisa

thanks so much! can't wait to receive it all and get packing up them little pink bags! by the way - this is by far the best website for all this type of gear and so reasonable :o)

ta ta for now

Jo Brenchley

Received everything in the post this morning, all looks great! Thanks for all your help!

Regards

Katie Rainford

Just wanted to say thankyou for the black and silver 40th birthday items which I ordered. You were by far the cheapest party supplier on the internet, your delivery was super speedy and I am really pleased with the items. Thank you.

Hello, I have just ordered some \'bits\' for my mothers 70 birthday..... I have to say how good your site is and very reasonable prices!! Many thanks
Doreen

Thank you so much. I have been very impressed with the customer service from Party Puffin and will definitely use you again and certainly recommend to others. Please pass this e-mail onto the relevant management to say how pleased I am with the service - fast delivery and responses/communication.

Thanks again,

Jaclyn Conington

Many thanks, items have been recieved.

Perfect service, swift delivery.

Ms Wines.

Hi, I have just ordered some party items from you for a 16th Birthday party. I just wanted to let you know how pleased we are with the goods. They were delivered so quickly aswell. So thank you very very much. Kind Regards Steve

I had to get in contact to say what a great service!
Prior to ordering from your site, I spent a while comparing prices. Yours was definitely better value than the 4 other sites I looked at. Then as an added bonus, the delivery was really fast!
I was very impressed and will definitely use again.
Thanks, Tanya

Hi,

I just wanted to say a HUGE Thank You for your brilliant service.
I have been unwell & forgot to get decorations for my son\'s 18th this friday, I called you yesterday & you said you would try & get it out ASAP. Well the parcel arrived at 7am this morning. I was amazed & thrilled!
Thank You so much!

Kind regards
Diana

I would like to thank-you for the very speedy efficent response to my order. You saved the day for my best friends suprise 50th party as a local shop had forgotton to place my order?!! (& they were also much more expensive)...Many thanks again I will definitely be using and recommending your website again.

Regards
Jo Pickles

Thanks for such a speedy delivery very impressed and pleased

thanks again

jane Bullock

Dear Party Puffin

Just wanted to say how very impressed I have been with your excellent service - such a quick delivery! I will certainly use your site again, and recommend you to anyone I know looking to purchase celebration items.

Thank you very much.

Anne Evans

Good Morning.
Just to say thank you for the quick dispatch, i received my goods yesterday. which was much appreciated as i did leave it late to order.
I work for a childrens nursery so i will be happy to reccomend you anytime.
Kind regards Joan Nicholson

What a speedy, excellent service - I have the items and I'm thrilled. Thanks so much.

Hi there

just to say many thanks for your prompt service

I ordered some other goods last Friday and received them Saturday morning, great service

Lindsey Bradbury

Just wanted to say how impressed I am with the service from Party Puffin. I only placed the order Thursday afternoon and it arrived this morning (Saturday). I will definitely use you again and will not hesitate to recommend you. Best regards, Elaine

I have just recieved the parcel and it's all brilliant, thankyou very much

Hello-
I've made two orders from you recently and have to tell you what a wonderful surprise it is to discover a company with a great range at affordable prices whose communication, quality ,packaging and delivery are absolutely first rate!
Thank you - I'll be back !

Party puffin people,

Just wanted to leave you a comment,.... I cannot believe how quick my goods
arrived on my doorstep!! I placed my order with you in the morning before 12
noon and by 3.00pm the next day they had arrived, and with no extra postage
charge to me. I will definitely use your site again in the future and will
be reccomending you to anyone and everyone. Top quality service, thank you

j.creed

Sorry I didn't see you but when I walked into the Priory Hall last evening and saw the balloons I was knocked out by how fabulous they looked- the colours of the balloons were just as I had hoped despite how they look when in the packet and as for the ribbon- I couldn't really tell in the evening light which ribbon you had used but later realised that you had had to use both greens when I collected the balloons from the venue this morning and was able to look at them more closely and guessed what had happened. I now realise I was probably making a big fuss about nothing and either green on its own would have been fine or a bit of both as you did. Anyway thanks for using your initiative- they were much prettier with curls than without and your hard work in assembling and delivering them helped to contribute to what was a totally fabulous day in every way!

I had intended to drop you a handwritten note to thank you and shall still do so as I am so pleased with what you supplied. You were right however to blow the balloons up close to the party- by this morning they looked a little sad but nevertheless our 2 year old granddaughter had great fun with them watching them rise to the ceiling (after cutting off the weights) at about 8am this morning. By midday they were beyond raising themselves off the floor at all but by 5pm we had taken them round to my son's and my 2 grandsons (ages 6 and 2) had a whale of a time playing with them- so they gave great pleasure several times over!

With grateful thanks

Mary Pick

Delivery Upgrade

SPECIAL OFFER! - Orders over £45 qualify for a free upgrade to the Express delivery service so you just pay £3.95 for standard delivery but we will automatically send your goods out on the Express "next working day" service (usually £7.95).

If you basket value is £45 or over simply select the standard delivery option on the checkout page and we will take care of the rest!

Terms :

1) Orders placed before 11am (Monday to Friday) will be dispatched on the same day for delivery on next working day.
2) Orders placed over a weekend will be dispatched on the following Monday for delivery on Tuesday.
3) Offer valid for UK mainland postcodes only. Offer not applicable to delivery addresses in Northern Ireland, Jersey, Guernsey, Isle of Man, Scottish Highlands and other offshore
postcodes.
4) Offer does not include Saturday delivery
5) If unwanted goods are returned which brings the value of the order back under the qualifying threshold then the additional delivery fee (£4) will need to be charged. This amount will be deducted from the refund due.